CE Units, Continuing Education
PROVIDER INFORMATION : NASW CA BBS ASWB NBCC NAADAC CAADAC
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   Which agencies have approved CEUnits to provide continuing education?

NATIONAL

NASW #886458904
ASWB #1112
NBCC - #6202
NAADAC - #469

CALIFORNIA

Board of Behavioral Science (BBS) - #PCE2380
Board of Registered Nurses - #CEP14048
CAADAC - 2N-04-866-0211
CAADE - CP25 853 H 911

TEXAS

Board of Marriage and Family Therapist
Social Workers 5460
LPC #52525

FLORIDA & DISTRICT OF COLUMBIA

#50-5087
BAP #856

OHIO

rst110901



As a provider we are always working on adding new agencies. If you do not see yours here please contact us as we are always working on attaining new licenses.

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   What are the advantages of taking CEUnits trainings online?
By taking your training online you have the ability to work at your own pace. You can take a break and return at any time to continue. You also have the ability to access your results and attain your certificate of completion immediately following your successful post test.

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   Is my personal information secure?
All your information is sent over a secure server with 128 bit encryption. Your information will never be sold or given out at anytime. Your information is only collected for our use to provide you with the best and most reliable service possible.

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   What types of payment do you accept?
We accept Visa, MasterCard, and personal checks.

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   How do I receive support?
Click here to see our contact page. You can also email us at info@ceunits.com.

You can call us toll free at 888-252-2846. Our office hours are Monday though Friday
9:00 a.m. - 5:00 p.m. Pacific time. We check e-mails all weekend.

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   ADA Support
CEUnits is committed to making all of its programs, services and activities accessible to persons with disabilities. You may request accommodations through, e-mail, mail or telephone at:

CEUnits
4501 South Santa Fe Avenue
Los Angeles, Ca 90058
888-252-2846
info@ceunits.com

If you have thoughts or ideas on how we may be more responsive, please contact us.

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   Grievance / Refund Policies
A written complaint or refund request must be made within sixty days of making the payment.

A written refund request must include the following information:
Full name of registrant
Registrant's email address
Course title and number
Date and type of payment
Reason for refund request


Refund requests can be emailed to info@ceunits.com The CE Program Director will evaluate the merits of the request, and if deemed appropriate, will refund the original amount. Refunds will not be approved if they are received more than sixty (60) days after receipt of payment. Refund requests will be processed within 5 days of receipt of the request. After refund we will notify the appropriate board.

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   I forgot my password?
Click here then enter your email address that is in our system and you will instantly receive an email with your login and password.
2. If you want us to reset your password we can do that as well. Go to the contact page and fill out our contact form. You will receive and email with instructions once password has been reset.

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   How do I update my profile?
You can edit most of your information in the YOUR PROFILE section. After logging into CEUnits click on YOUR PROFILE on the top navigation and then click on EDIT INFO. There you can change most of your information except your name. If you would like to change your name you will have to contact us.

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   I am having trouble logging in?
Perhaps your login and password are being entered incorrectly. Click here then enter your email address that is in our system and your will instantly receive an email with your login and password to your email address.

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   Completion Requirements
Once you have completed the training post test, submit your answers and your score will be displayed immediately. You can then add your completed training(s) to the cart for payment with credit card, or check / money order. You will also receive an automatic email with your score and answers once you have successfully passed the post test.

When your payment has been received either by mail or automatically when paying online with a credit card you will be instructed on how to print your certificate online.

Directions for printing your certificate online
1. Log in to CEUnitAtHome.com and click the "YOUR PROFILE" button. On that page you will see all the trainings you have completed. If it is marked as paid, you can click on the training name or, click on the certificate picture. This will take you to your printable certificate of completion.
2. After payment is received you will receive an email with specific instructions.

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   How long does it take to complete a training?
Each unit is equal to 50 minutes of reading. So a 7 unit training should take you approximately 6 hours to complete.

This is an average so some people may take longer or need less time to complete the trainings. You can take as much time as needed to complete the training.

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   How much does a training cost?
Trainings range in price. Please visit the tranings page
We currently accept the following types of payments: Visa, MC, checks and money orders.

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   How long do I have to finish the training?
You can take as much time as needed. There are no time restrictions and any answers you enter in the post test can be saved by clicking the save button. This will allow you to return at anytime to complete your training.

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   While taking training can I go back and look at material?
Yes, while taking the training you can even open a small pop-up window for reference if you'd like.

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   How many times can I take the training?
There are no restrictions on the amount of times you may take a training.

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   Can I leave in the middle of the post test?
Yes, you can save your answers and return to the post test when ever you want. Any answers you enter in the post test can be saved by clicking the save button. This will allow you to return at anytime to complete your training.

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   How do I know if I passed the training post test?
Once you have completed the training, submit your answers and your score will be displayed immediately.

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   When will I find out which answers I scored incorrectly?
Once you have completed and passed the training you will receive an automatic email with your score and the training answers.

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   How do I access the certificate after paying?
1. Log in to CEUnitAtHome and click the YOUR PROFILE button. On that page you will see all trainings that have been completed. If it is marked as paid, you can click on the training name or, click on the certificate picture. This will take you to your printable certificate of completion.
2. After payment is received you will receive an email with specific instructions.

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   How long is my certificate available?
Your certificate of completion will be available for at least 5 years.

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   Can I print more than one copy of my certificate?
You can print as many copies as needed.

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