Feedback-Informed Clinical Work: The Basics

Target audience and instructional level of this course: foundational

Dr. Miller and the ICCE receive compensation through the sales of this manual. There is no outside commercial support related to this CE program and no known conflict of interest.

TRAINING

In this manual, the basics of implementing Feedback-Informed
Treatment are described and illustrated through case examples and
scripts. The manual details how to introduce the Outcome Rating Scale
(ORS) and the Session Rating Scale (SRS) in clinical work and how
to integrate it as part of ongoing treatment to improve the outcome of
service.

Bertolino, B., & Miller, S.D. (Eds.) (2013). The ICCE Feedback Informed Treatment manuals (Volumes 1-6). Chicago, IL: ICCE Press.

rning Objectives

After completing this training the health care professional will be able to:

• Describe the specific components of routine outcome measurement
• Use outcome and alliance measurement instruments in routine clinical care
• Identify important factors in creating a culture for measuring client outcomes and using feedback processes
• Describe strategies for using feedback to inform and improve care on a routine and ongoing basis

Scott D. Miller, PhD, is a co-founder of the Center for Clinical Excellence, an international consortium of clinicians, researchers, and educators dedicated to promoting excellence in behavior health. Dr. Miller conducts workshops and training in the United States and abroad, helping hundreds of agencies and organizations, both public and private, to achieve superior results. He is one of a handful of "invited faculty" whose work, thinking, and research is featured at the prestigious "Evolution of Psychotherapy Conference." His humorous and engaging presentation style and command of the research literature consistently inspires practitioners, administrators, and policy makers to make effective changes in service delivery.

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